Privacy Policy

Last updated: August 25, 2026

Len Banks Real Estate ("we," "us," "our," or "I") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us through forms, phone calls, email, or text messaging. This policy applies to all site visitors and clients.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you fill out a contact form, request a guide, schedule a consultation, or otherwise communicate with us. This may include:

First and last name
Email address
Phone number (including mobile number)
Mailing address
Property preferences or real estate interests
Communications and correspondence you send to us

We may also automatically collect certain technical information, such as your IP address, browser type, device type, pages visited, and usage data, through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide requested information or guides
Schedule and manage consultations and appointments
Provide real estate services and assist with buying, selling, or relocating
Send you relevant updates, market information, and property listings
Communicate with you by phone, email, and SMS text message
Improve our website, services, and client experience
Comply with legal obligations and protect our rights

3. SMS Text Messaging and TCPA / A2P 10DLC Consent

By providing your mobile phone number and checking the consent box on our forms, you expressly consent to receive SMS text messages (including recurring messages) from Len Banks Real Estate at the number you provided. Message frequency varies. Standard message and data rates may apply from your wireless carrier.

Messages may include appointment reminders, follow-up communications, market updates, property notifications, and other real estate-related information. You understand that consent is not a condition of any purchase or service.

In accordance with the Telephone Consumer Protection Act (TCPA) and the A2P 10DLC messaging framework governed by U.S. mobile carriers, we only send text messages to phone numbers for which we have obtained prior express written consent. We do not sell or share your mobile number for SMS marketing purposes.

To opt out of SMS messages at any time, reply "STOP" to any text message you receive from us. After opting out, you may receive one final confirmation message. For help or support, reply "HELP" to any message or contact us directly using the information below.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

With our brokerage, Carolina One Real Estate, and affiliated real estate professionals as necessary to provide services
With service providers and vendors who assist with marketing, communications, CRM, and text messaging platforms, under appropriate confidentiality obligations
When required by law, court order, or to protect our legal rights
In connection with a merger, acquisition, or sale of business assets

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information at any time by contacting us.

6. Your Privacy Rights

Depending on your state of residence, you may have rights to access, correct, delete, or restrict the use of your personal information. You may also withdraw your consent to receive SMS messages at any time by replying "STOP." To exercise any of these rights, contact us using the information provided below.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can configure your browser to refuse cookies, though some features of the site may not function properly without them.

8. Third-Party Links

Our website may contain links to third-party websites, such as property search platforms and partner sites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the revised "Last updated" date and will take effect immediately upon posting. We encourage you to review this page periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Len Banks, Realtor with Carolina One Real Estate
873 Orleans Rd Suite 102
Charleston, SC 29407
Email: info@lenbanksrealestate.com
Phone: (843) 555-0123